These General Terms and Conditions of Sale govern the sales of products made on the Briana website, operated by Ken Calveyrac and Cassy Fremont.

Any order placed on the site implies full and complete acceptance of these Terms and Conditions.

1. Seller identification

Company/Operator Name: Ken Calveyrac & Cassy Fremont
Legal form: SAS
Share capital: €4000
Registered office address: 45 rue d'Armagnac, 33800 Bordeaux
Registration number: 888 347 820 00043
Email address: contact@brianashoes.com

2. Products

The products offered for sale are shoes presented on the Briana website.

Each product has a detailed description. Photographs are for illustrative purposes only. Minor variations may occur.

3. Price

Prices are shown in euros (€) , including all taxes (TTC).

The seller reserves the right to change its prices at any time.
The price charged is the one in effect at the time the order is validated.

Delivery costs are shown before final order confirmation.

4. Order

The order is validated when the customer:

1. Select the products

2. Check the summary

3. Accepts the terms and conditions

4. Proceed to payment

All orders imply acceptance of the prices and descriptions of the products.

The seller reserves the right to cancel or refuse any order in the event of a prior dispute or suspicion of fraud.

5. Payment

Payment is due immediately upon ordering.

Accepted payment methods: credit card, PayPal, gift card, Alma

Payments are secured through specialized providers.
The seller does not store any banking information.

6. Delivery

The products are delivered to the address provided by the customer when placing the order.

Delivery areas: France / Europe / International
Estimated delivery time: 24-72 hours

The seller cannot be held responsible for delays attributable to the carrier.

7. Right of withdrawal

In accordance with the law, the customer has a period of 14 days from receipt of the order to exercise their right of withdrawal.

Return shipping costs are the responsibility of the customer.

The items must be returned:

• not worn

• in perfect condition

• in their original packaging

• with all accessories

8. Reimbursement

After receiving and checking the return, the refund will be made within a maximum of 14 days .

The refund will be issued via the payment method used for the order.

9. Exchanges

Exchanges are possible subject to availability.
The details are specified in the return policy available on the website.

10. Responsibility

The seller cannot be held responsible for damages resulting from misuse of the purchased products.

11. Legal Guarantees

The products are covered by the legal guarantees provided by law:

• Legal guarantee of conformity

• Warranty against hidden defects

All requests should be addressed to customer service.

12. Intellectual Property

All elements of the Briana website (texts, images, logos, visuals) are protected by intellectual property law.

Any reproduction, in whole or in part, is strictly prohibited without prior written authorization.

13. Personal data

Personal data is processed in accordance with the site's privacy policy , which is accessible at any time.

14. Force majeure

The seller cannot be held responsible in the event of force majeure preventing the performance of its obligations.

15. Applicable Law and Disputes

These terms and conditions are governed by French law .

In the event of a dispute, an amicable solution will be sought before any legal action is taken.

Failing that, the competent courts will be those of the jurisdiction of the seller's registered office.

16. Mediation

In accordance with the law, the customer can use a consumer mediator free of charge.

Appointed mediator: CM2C
Mediation website: https://www.cm2c.net